1. ADVISON s.r.o., with its registered office at Kmeťova 23/8, 949 11 Nitra, Slovak Republic, Company ID: 46 451 196, registered in the Commercial Register of the District Court Nitra, Section: Sro, Insert No.: 30382/N (hereinafter referred to as "ADVISON") issues these General Terms and Conditions for the purpose of providing the service Registered / Virtual Office in Nitra (hereinafter referred to as "GTC"). These GTC regulate the legal relationships between ADVISON and third legal or natural persons as its customers, concerning the provision of services by ADVISON. These GTC are an integral part of the contract concluded / to be concluded between ADVISON and its customer. The GTC are published and also available in electronic form, online on the website: https://www.advison.sk/vseobecne-obchodne-podmienky-sidlo-nitra.
2. These GTC are binding for the contracting parties of the contractual relationship and are based on (i) generally binding legal regulations valid and effective in the Slovak Republic, in particular Act No. 513/1991 Coll. Commercial Code, as amended (hereinafter referred to as the "Commercial Code") and Act No. 40/1964 Coll. Civil Code, as amended (hereinafter referred to as the "Civil Code").
1. The terms listed below have the following meaning for the purpose of interpreting these GTC. Unless otherwise specified, terms in the singular also include plural forms and vice versa.
2. Email Notification means a notification about a Received Shipment sent by email from ADVISON to the Client, containing information such as: the date of delivery of the shipment and, if known, sender details.
3. Price List means a price list regulating the price for the Services.
4. Received Shipment means a shipment that was duly delivered in the Client's name to the Virtual Address by Slovak Post.
5. Client's Delivery Address means the correspondence address stated in the Agreement in the section "Address for Delivery of Shipments".
6. Client's Delivery Email means the email address stated in the Agreement in the section "Client's Contact Details".
7. Client's Phone Contact means the phone number stated in the Agreement in the section "Client's Contact Details".
8. Virtual Address means the address chosen by the Client when ordering the Service.
9. Shipment Collection Address means Vodná 21, 949 01 Nitra, Slovak Republic.
10. Oversized Shipment means a Received Shipment that exceeds a weight of 0.70 kg, or has any dimension exceeding 32 cm, or its thickness exceeds 4 cm.
11. Client means a customer of ADVISON, to whom ADVISON has committed to provide Services based on the Agreement.
12. Order means an order placed by the Client for the purpose of providing Services, in the form and with the content specified by ADVISON.
13. Non-acceptance of shipments means that shipments delivered to the Virtual Address and addressed to the Client are refused and returned to the postal carrier or to a branch of the Slovak Post. For registered shipments, notifications of shipment storage are also refused.
14. Forwarding of Received Shipments means that Received Shipments are sent to the Client's Delivery Address.
15. Opening Hours means the time specified on www.advison.sk in the Contact section.
16. The term Services means the provision of a registered / virtual office and correspondence address at the Virtual Address and other services related to the virtual office as per the Order.
17. Amendment Proposal means proposed changes to the Services provided or an amendment to the Agreement.
18. Service Limit represents the quantity of Received Shipments that can be collected within the Service. The service limit is specified in the price list on www.advison.sk, depending on the Service selected in the Order.
19. Authorized Person means a person who has been designated in writing by the Client to receive Received Shipments on behalf of the Client.
20. Agreement means a written agreement concluded between ADVISON on one side and the Client on the other side, the subject of which is the provision of Services. Unless the Contracting Parties agree otherwise in writing, these GTC form an integral part of the content of the contractual relationship established by the Agreement.
21. Contracting Parties means the collective designation for ADVISON on one side and the Client on the other side.
22. Property means a property that ADVISON owns or is authorized, based on the written consent of another owner, or based on a lease agreement with the property owner, to lease this property for use by third parties based on the Agreement.
23. Provision of a registered / virtual office and correspondence address means:
a) provision of a document in electronic (signed with a qualified electronic signature bearing a time stamp) or written form, i.e., the consent of the property owner, proving ownership or right of use to the property or part thereof, which does not preclude the use of the property or part thereof as a registered office or place of business, or written consent of the property owner or part thereof with an officially certified signature, or written consent of the majority of co-owners of the property or part thereof, in the case of co-ownership of the property or part thereof calculated according to the size of their shares, with officially certified signatures,
b) provision of a correspondence address at the Virtual Address, which primarily means the receipt and storage of Received Shipments addressed to the Client at the Virtual Address (if included in the Order) and the labeling of the mailbox at the Virtual Address with the Client's business name,
c) providing Email Notifications, if included in the Order,
d) providing Forwarding of Received Shipments to the Client's Delivery Address, if included in the Order,
e) scanning of Client's Received Shipments, if included in the Order.
24. The scope of services provided for a registered / virtual office and correspondence address refers to one of the service packages listed on the ADVISON website https://www.advison.sk/virtualne-sidlo-nitra. These are the following service packages and their scope:
1. ADVISON is the owner of the Property or is authorized, based on written consent and a lease agreement concluded between the property owner and ADVISON, to allow third parties to use the Property leased by ADVISON, based on the Contract.
2. The provision of Services means the provision of a registered / virtual office and correspondence address and other related services that are part of the Order. Using the Services in any other way than specified is impermissible.
3. ADVISON undertakes to provide the Client with the Services properly and on time.
4. ADVISON is obliged to act in accordance with the Personal Data Protection Act when fulfilling the Contract.
5. To avoid any doubt, it is stipulated that the subject of this contract is not the Client's right of use to the Property or its parts, and the Contract is not a lease agreement or any other agreement under which a right of use to the Property or its parts should arise.
1. Email Notifications will be sent to the Client's Delivery Email within 24 hours of the Received Shipment's delivery. Unless scanning of Received Shipments is part of the Order, ADVISON is not obliged to open the Received Shipment or otherwise ascertain its content for the purpose of sending an Email Notification.
2. ADVISON is not obliged to accept shipments delivered by courier service.
3. If the Client has subscribed to the Forwarding of Received Shipments, this will be carried out in the manner and at the time intervals agreed upon in the Contract and the Order. Unless otherwise agreed between the Contracting Parties in the Contract, or unless it is necessary with regard to the method of forwarding, ADVISON is not obliged to open sealed Received Shipments or otherwise ascertain their content for the purpose of Forwarding documents.
4. Received Shipments to be stored by ADVISON for personal collection will be handed over to the Authorized Person at the Shipment Collection Address during Opening Hours, unless the Contracting Parties have agreed otherwise.
5. Unless the Contract stipulates the acceptance and forwarding of Oversized Shipments, ADVISON is entitled to refuse to accept Oversized Shipments and will only notify the Client of any attempted delivery; the notification method will be similar to that of an Email Notification.
6. Advertising and marketing materials delivered to the Virtual Address in the Client's name do not fall under the definition of "Received Shipment"; such materials will not be forwarded to the Client or handed over to the Authorized Person and will be disposed of immediately upon their delivery to the Virtual Address. ADVISON identifies such shipments as advertising based on the fact that the sender sends the same shipments to other ADVISON service customers. ADVISON will not send any Email Notification that an advertising or marketing shipment has arrived at the Virtual Address.
7. If, during the Forwarding of a received shipment to the Client, the Received Shipment is repeatedly returned as unclaimed or undeliverable to the Client, further Received Shipments will not be forwarded to the Client's Delivery Address.
8. ADVISON will inform the Client about the termination of the Forwarding of Received Shipments to the Client due to the reason stated in Article 4, point 7 of the GTC, via an email sent to the Client's Delivery Email.
9. A Received Shipment that was forwarded to the Client as part of the regular Forwarding of Received Shipments to the Client's Delivery Address, and which was returned as uncollected or undelivered to the Client for the first time, will be forwarded again only in the next regular cycle of Forwarding of Received Shipments, along with new Received Shipments that will be delivered to the Virtual Address in the meantime.
10. Forwarding of Received Shipments standardly includes a maximum of 25 letter mail items.
11. The maximum number of the Client's Received Shipments stored by ADVISON is 25 items. If this number is exceeded, ADVISON is entitled not to accept further shipments, or for each Received Shipment exceeding this limit, ADVISON is entitled to charge the Client a fee according to the valid Price List.
12. The maximum weight of the Client's Received Shipments stored by ADVISON is 500 grams. If this limit is exceeded, ADVISON is entitled not to accept further shipments, or for each Received Shipment exceeding this limit, ADVISON is entitled to charge the Client a fee according to the valid Price List.
13. Received Shipments accepted by ADVISON for the Client are stored by ADVISON for 60 days. After this period, ADVISON is entitled to shred the shipment for a fee. If the Client does not pay for the shredding of such shipments, ADVISON is entitled to suspend the acceptance of further shipments intended for the Client.
14. ADVISON is authorized to shred all Received Shipments that were not collected by the Client within 20 days of the Agreement's termination.
15. The Client hereby grants ADVISON consent for ADVISON to ensure the receipt of Received Shipments and to further dispose of these shipments in accordance with these GTC.
16. The Client further grants ADVISON consent to open Received Shipments for the purpose of scanning their content and making them available to the Client via email notification.
17. The Client is obliged to inform ADVISON immediately after making a change regarding a change in business name, registered office, or their contact details.
18. The Virtual Address offered by ADVISON can only be registered in the trade register with ADVISON's express consent, based on consent for the location of the place of business, after signing the Agreement and paying for the Services. In the event of changing the place of business along with changing permanent residence to the Virtual Address without our consent, the Client is obliged to immediately arrange the re-registration of the place of business to another address.
19. ADVISON undertakes to ensure the proper marking of the mailbox or signboard of the Premises with the Client's business name, for the correct delivery of shipments by Slovak Post.
20. ADVISON is entitled to proceed with non-receipt of the Client's shipments if a larger quantity of shipments is delivered to ADVISON's virtual address for the Client, exceeding the Service's Limit.
21. The Contracting Parties have agreed that if the Client uses the Virtual Address for the purpose of their trade's place of business after the Service's validity expires, or uses the address without ordering the relevant Service, ADVISON or a person authorized by it is entitled to request the cancellation of such trade license from the relevant District Office, Trade Licensing Department.
22. ADVISON is not liable for damage caused to the Client by a third party who gained unauthorized access to the Premises or manipulated stored data. ADVISON is not liable for damage or lost profit incurred by the Client due to the interruption of Services under the Agreement, Order, or GTC to the Client or third parties.
23. ADVISON is not responsible for the loss, damage, or deletion of any information, records, images, data, or other data from ADVISON's systems. ADVISON offers no guarantees or compensation for lost shipments that were supposed to be delivered to the Virtual Address or have already been delivered to the Virtual Address.
24. The Client is entitled to reject any Proposed Change in writing before its proposed effective date. If the Client does not reject a Proposed Change, it is understood that they fully accept the proposed change. If the Client rejects the said Proposed Change in time, they have the right to immediate termination of the Agreement. ADVISON is obliged to make only such Proposed Changes that will be notified to the Client at least 14 days before the proposed effective date.
25. To avoid any doubt, in the event of non-payment for Services as per the Price List, ADVISON is not obliged to ensure the receipt of Shipments addressed to the Virtual Address.
26. The Client agrees to receive tax documents by email in PDF format.
27. The Client declares that they do not have any of their own property in the Premises, and therefore no items located there can be subject to execution against ADVISON.
1. Unless otherwise stated in the Contract, the Contract becomes valid and effective upon ADVISON's acceptance of the Order. The Client will be informed of the acceptance in writing or by email, which will be sent to the Client's Delivery Email.
2. ADVISON is obliged to commence providing the Services only after the price of the Services has been paid in accordance with Article 7 below.
3. The Contract can be terminated:
a) By termination notice from ADVISON with a one-month notice period, which begins on the first day of the month following the calendar month in which the written notice was delivered to the Client, and this applies if one of the following situations occurs:
i. The Client is late with the payment of any financial obligation under the Contract,
ii. The Client repeatedly fails to collect forwarded received mail at the Client's Delivery Address,
iii. If law enforcement authorities are interested in the Client's conduct in the form of requests and interrogations of ADVISON,
iv. The Client uses the provided Services for conduct that is contrary to generally applicable legal regulations, good morals, or is otherwise capable of harming ADVISON, or there is a reasonable suspicion of such conduct,
v. The Client is registered as a debtor with a) the Social Insurance Agency, b) the tax office, or c) is listed as an obligor in the register of enforcement orders.
b) by agreement of the Contracting Parties,
c) by written notice from either Contracting Party with a 2-month notice period, which begins on the first day of the month following the calendar month in which the written notice was delivered to the other Contracting Party.
1. At the latest, concurrently with the termination of the Contract's effectiveness, the consent of the Property owner for the registration of the Property as the Client's registered office or place of business in the Commercial Register or Trade Register also ceases. ADVISON is entitled to inform the relevant District Courts – Commercial Registers, District Offices – Trade Licensing Departments, as well as third parties, about the termination of such consent.
2. ADVISON is simultaneously entitled to request the deletion of the Client's registered office from the relevant Commercial Register or Trade Register and to bring the Client's registered office data into compliance with the actual state.
3. At the latest, concurrently with the termination of the Contract's effectiveness, ADVISON's consent to use the Correspondence Address as the Client's address for correspondence also ceases. The Client may no longer use ADVISON's Virtual Address.
4. If the Client does not notify ADVISON in writing at least one month before the expiration of the Contract term that they insist on terminating the Contract, the Contract term is automatically extended for the same period as the originally agreed Contract term.
1. The content and price of the Services are governed by the provisions of the Agreement.
2. Services are considered duly paid on the day the payment is credited to ADVISON's bank account.
3. ADVISON reserves the right to change the price of Services and the Price List.
4. ADVISON has the right to unilaterally increase the price for the provision of Services, with the new Price List becoming effective on the day of its publication on the website www.advison.sk.
5. A change in the Price List has no effect on Services already paid for / prepaid and Orders previously accepted, unless the Contracting Parties agree otherwise.
6. In the event of early termination of the Agreement due to termination by the Client, ADVISON shall not refund to the Client a proportional part of the unused price that has already been paid.
7. In the event of early termination of the Agreement due to reasons on ADVISON's part, pursuant to Article 5, point 3, letter a) of the GTC, ADVISON shall not refund to the Client a proportional part of the unused price that has already been paid.
8. The Client is obliged to ensure the change of the Client's registered office / place of business in the Commercial Register or Trade Register no later than the date of termination of the Agreement. Should the Client, after 30 days from the termination of the Agreement, still have a Virtual Address listed as their registered office or place of business in the Commercial Register or Trade Register, the Client is obliged to pay ADVISON a contractual penalty of EUR 20 for each day of delay. The contractual penalty is payable based on an invoice issued by ADVISON to the Client. Upon termination of the Agreement, the Client's existing financial obligations towards ADVISON do not cease and remain in effect. The Client is obliged to pay ADVISON all claims and contractual penalties within five days of receiving a request for payment. ADVISON is entitled to claim full compensation for damages caused by a breach of obligations covered by the contractual penalty, in addition to the contractual penalty.
1. Relations between the Contracting Parties not regulated by these GTC shall be governed by the relevant generally binding regulations valid and effective in the territory of the Slovak Republic, particularly the Commercial Code and the Civil Code.
2. All notices and other acts, including legal acts, which are to be made in writing or will be made in writing according to the Agreement or relevant legal regulations, shall be delivered to the other Contracting Party by email, in person, by courier, or by registered mail with acknowledgment of receipt to the registered office address of the respective Contracting Party as listed in the Commercial Register. The Contracting Parties have agreed that if the addressee refuses to accept the shipment or if the shipment is returned to the sender as undeliverable, the shipment shall be deemed delivered on the second day after the day of its dispatch.
3. Any disputes arising between the Contracting Parties shall be resolved primarily through mutual negotiation with the aim of settling the dispute by agreement. Should the Contracting Parties fail to reach an agreement on the subject of the dispute, either Contracting Party is entitled to submit a proposal for dispute resolution to the materially and locally competent court in the Slovak Republic. In case of disputes, the Client is also entitled to contact an alternative dispute resolution body with a proposal to initiate alternative dispute resolution. For disputes arising between the Contracting Parties concerning the quality and price of services, the alternative dispute resolution body is the Slovak Trade Inspection.
4. Should any provisions of these GTC become wholly or partially invalid, ineffective, or unenforceable, the validity and effectiveness of the remaining provisions shall not be affected. Instead of the invalid, ineffective, and unenforceable provisions, the provisions of the relevant legal regulations shall apply.
5. ADVISON reserves the right to amend and supplement these GTC, and shall promptly inform clients of such changes by publishing them on its website.
6. Deviating provisions of the Agreement shall take precedence over these GTC. The applicability of these GTC or parts thereof may only be excluded by written agreement of the parties to the Agreement.
7. Information regarding personal data protection is provided in the Personal Data Protection Policy document, which is published on the ADVISON website.
These GTC become effective on 04.04.2025.
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